Privacy Policy
Aduro Technologies operates the ERIA Smart Home System Application (“App”) and is committed to respecting and protecting your data and privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you use the App and outlines your rights concerning your personal data.
By downloading, accessing, or using the App, you agree to the collection and use of personal data in accordance with this Privacy Policy.
A. What This Policy Covers
1. Ownership of Data
2. What Data We Collect
3. How and Why We Collect Personal and Other Data
4. How We Use Personal Data
5. Transfer of Data
6. Sharing Personal Data with Third Parties
7. How We Secure Your Personal Data
8. Children’s Privacy
9. Your Control Over Personal Data
10. Personal Data Breach Protocol
1. Ownership of Data
You have the right to access the Personal Data we hold about you. To request this information or ask questions regarding your data, please contact us.
2. What Data We Collec
• Personal Data: Information you provide during account creation or App registration, including:
• Name, email, phone number, address, transaction-related information, cookies, and usage data.
• Usage Data: Information collected automatically, such as device details, IP addresses, operating systems, browser types, and location data.
• Cookies Data: Small files stored on your device to enhance user experience and track App usage.
• Non-Personal Data: Aggregated or anonymized information used for analytics and troubleshooting.
3. How and Why We Collect Data
We collect data to enable functionality within the App. For example, personal data is required to:
• Create and manage user accounts
• Provide tailored services
• Support customer care and App improvements
4. How We Use Personal Data
Your data is used to:
• Provide and maintain the App
• Notify you of changes to the App
• Support customer care and troubleshooting
• Analyze App usage and improve services
• Detect and address technical issues
• Deliver marketing communications (where consented)
5. Transfer of Data
Your data may be stored on servers located outside your country of residence, including the United States. We ensure adequate data protection measures are in place for such transfers.
6. Sharing Personal Data with Third Parties
We may share your data to:
• Comply with legal obligations
• Protect Aduro Technologies’ rights or property
• Prevent misuse or investigate App-related issues
• Perform service-related tasks through trusted third parties
7. How We Secure Personal Data
We use commercially acceptable methods to safeguard your data. While no system can guarantee complete security, we strive to minimize risks with secure transmission and storage practices.
8. Children’s Privacy
The App is not intended for individuals under 13 years of age. If we learn that Personal Data has been collected from a child, we will delete it promptly.
9. Your Control Over Personal Data
• Opt-Out: Stop data collection by uninstalling the App or using device settings.
• Managing Information: Request deletion of your data by contacting us. Note: certain data is necessary for App functionality.
• Cookies: Adjust your browser settings to disable cookies.
10. Personal Data Breach Protocol
In the event of a breach, we will notify affected users and relevant authorities without undue delay if required by law.
C. Changes to This Policy
We reserve the right to modify this Policy. Changes will be communicated via the App homepage or email, including an effective date.
D. Contact Us
For questions regarding this Privacy Policy, please contact us.
Effective Date: Dec 2024